This time we’re introducing stars. Stars will allow you to mark a case that you were not able to resolve on the spot. When starring a chat, it’ll be kept in the Chats section for as long as you need!
Simply hover your mouse over your customer’s avatar and it’ll appear on the left.
Also, if you’re keen on changing the language of your chat widget, stay tuned for the next week – we have got you covered!comments powered by Disqus