Platform features

We deliver powerful tools, so you can build your business. Learn the key features of chat.io platform.

Flexible protocol


We designed the communication protocol to support all kinds of rich messages, files and events. We understand the complexity of an online conversation and we came up with a way to simplify it for the developers.

All this available via two transports: standard Web API and Real-Time Messaging API.

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Product-driven environment


We believe in dogfooding – our APIs are battle-tested and designed to solve real life problems. Our product team uses them too!

see the product

Reliable
infrastructure


We’re focused on uptime and quality of our services. Our engineering has many years of experience in designing and maintaining advanced backend infrastructures. Also, they’re always willing to share their knowledge!

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Well-designed APIs with readable docs


We’ve read piles of docs in our lives, so we know the pain of going through the overly complicated ones. Don’t worry – our docs are simple and the APIs are intuitive.

read the docs

Ready-to-use code examples


There is no better way to lift off with a new framework than to work on a live example. We’re happy to deliver a bunch of sample apps in JavaScript, Golang and Python.

see the examples

Multichannel
experience


Put all the channels together with ease. Gather messages from the website, Facebook and SMS in one simple yet powerful communication protocol.

browse the docs

coming soon

Find your place at
the Apps Marketplace


Our customer base consists of a great variety of industries and companies with the use cases of their own. Place your apps right inside our Apps Marketplace. Find your own niche and take it over with your own business!

coming soon

Build your own
live chat solution


Do you have your own idea for a customer service software? We’ve got you covered! Don’t reinvent the wheel, lift off with our platform.

Think of a product you were always missing in your company. With our platform, you can build it the way you want, or integrate features that were built by others. Or even build a new business on top of it!

Explore the docs
and examples


We’ve read piles of docs in our lives, so we know the pain of going through the overly complicated ones. Don’t worry – our docs are simple and the APIs are intuitive.

see the docs

Create your
Developer Account


Sign in to your very own Developer Console, where you can manage all of your apps. It's a starting point when developing with chat.io!

sign in now